TRANSFORMERS GENERATION ONE

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Re: TRANSFORMERS GENERATION ONE

Post by thumbtack82 on Fri Jan 19, 2018 5:15 am

^Glad to hear they are sending you the part, it will be great if you are able to do the repair yourself.  
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Sat Jan 20, 2018 4:23 am

Yup. Still need to figure out how to take the waist apart safely. They sent me a video on how to repair the joint but I need one on how to dismantle the waist. Where the screws are etc. Once I figure that out or 3A send me the info then repairing Prime will be simple.

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Re: TRANSFORMERS GENERATION ONE

Post by illproxy on Sat Jan 20, 2018 7:21 am

cool they sent you new part and vid on how to fix, really wish that happened with my scopedog breakage, i never made it past the cs person with their canned responses when emalin with them.

hopeful you can sort the waist and get prime back to good. Very Happy
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Re: TRANSFORMERS GENERATION ONE

Post by x43x on Thu Jan 25, 2018 10:10 am

Received Ultra Magnus from ThinkGeek today. The box didn't have a mark on it and everything inside is perfect. Very impressive figure and completely worth the sale price.
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Fri Jan 26, 2018 11:07 am

Waist halves split apart, waiting on replacement part. Yup, even more confident I can do this myself. Thanks CS for sending the part. Now I just need it to get here.


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Re: TRANSFORMERS GENERATION ONE

Post by Oneluckyboy on Thu Feb 08, 2018 11:53 pm

let us know when you get it all fixed up Joshimus!
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Fri Feb 09, 2018 3:24 am

Still waiting for the part to arrive. Maybe another 6 months. lol. Tracking still doesn't show any information.

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Re: TRANSFORMERS GENERATION ONE

Post by illproxy on Fri Feb 09, 2018 3:34 am

ah man cant get over how jealous i am that 3A is willing to help you like this, threezero were not havin it when trying to get a similar thing goin for my 400 dolla scopedog. gahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hates them lol
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Re: TRANSFORMERS GENERATION ONE

Post by Cthulhu on Fri Feb 09, 2018 1:53 pm

I returned nemesis prime back to bbts. One $400 headache is more than enough, if g1 megs ever sees the light of day, I'll probably entertain it but the likelihood is bleak...
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Sat Feb 10, 2018 2:31 am

Cthulhu wrote:I returned nemesis prime back to bbts. One $400 headache is more than enough, if g1 megs ever sees the light of day, I'll probably entertain it but the likelihood is bleak...
They couldn't get you the replacement pinky? That seems odd

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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Thu Feb 22, 2018 9:13 pm

Quick update: Nothing to update. Still waiting on the part to arrive. Guess it's taking a looooooooooooong boat ride to get here.

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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Mon Feb 26, 2018 11:39 pm

New Update:
Part may have gone missing. Everytime I check Canadapost.ca with my tracking, no information comes up. I decided to check the tracking site 3A CS left in the email and the part arrived in Canada Jan 27th...so where in the fuck is it?

I already emailed CS the information to see if they can find out what is going on.

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Re: TRANSFORMERS GENERATION ONE

Post by thumbtack82 on Tue Feb 27, 2018 5:31 am

If you go to Canadapost.ca and do a search for "track results", it gives a fairly detailed explanation of what all the different track results can mean, this might possibly help you determine what is going on. I once had something I purchased get sent back to the seller by customs, tracking said it had reached Canada but there were no updates after that. The item had to be resent but eventually arrived.

I've also had to call the Canadapost customer service line to inquire about an item that never arrived. They were able to give me better information than their online tracking provided, and even opened an inquiry on the matter for me. Hopefully one of these suggestions might be able to shed some light on the matter for you.
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Thu Mar 01, 2018 12:45 am

MAJOR UPDATE: Part has arrived. (I shoulda emailed CS sooner. It literally showed up just days after emailing CS about it) [realistically that has nothing to do with it but fun to think about]

So, Prime is FIXED. Yup. They sent the thigh piece with the joint which made transferring everything a lot easier and smoother to do. Easy fix, so glad I opted to do this instead of send the whole figure back. Thank you again CS for all your help. I really do appreciate it.
Old broken one

Replacement (yes, my finger is covering the loop that connects to the waist bar)




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Re: TRANSFORMERS GENERATION ONE

Post by thumbtack82 on Thu Mar 01, 2018 1:58 am

That's awesome! Glad to see you got this all fixed up. cheers
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Thu Mar 01, 2018 6:43 am

thumbtack82 wrote:That's awesome! Glad to see you got this all fixed up. cheers

Me too. I think it helped that i've customized toys in the past so unscrewing things apart to replace with 3A replacements didn't scare me away from doing it. I mean, it was really easy to fix. Even though I had a bad thing happen, still friggen love this figure and yeah, thanks CS for the help as well.

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Re: TRANSFORMERS GENERATION ONE

Post by Oneluckyboy on Thu Mar 01, 2018 11:29 am

Nice!
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Thu Mar 15, 2018 11:40 am


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Re: TRANSFORMERS GENERATION ONE

Post by <{OjO}> on Fri Mar 16, 2018 11:38 am

Glad you got Prime sorted out Joshimus! How long did CS take to reply to you? Emailed them 3 weeks ago now and still no reply! They've always been quick to reply in the past, maybe a day or two. Gregory said they're busy catching up after CNY but 3 weeks and no reply! Come on now!
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Re: TRANSFORMERS GENERATION ONE

Post by gregory on Fri Mar 16, 2018 1:46 pm

If it’s been that long, drop another email

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Re: TRANSFORMERS GENERATION ONE

Post by <{OjO}> on Fri Mar 16, 2018 8:36 pm

No worries Gregory, I already sent 2! 3rd time lucky maybe!?
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Sat Mar 17, 2018 3:48 am

It honestly didn't take long to get ahold of them for my issue. Are you sure you are sending to the correct email?
cs@threeaonline.com is what I send to.

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Re: TRANSFORMERS GENERATION ONE

Post by <{OjO}> on Sat Mar 17, 2018 4:30 am

Sure am Joshimus!
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Re: TRANSFORMERS GENERATION ONE

Post by Joshimus on Tue Mar 27, 2018 11:57 am

<{OjO}> wrote:Sure am Joshimus!
Any luck now?

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Re: TRANSFORMERS GENERATION ONE

Post by Cthulhu on Fri Aug 24, 2018 10:48 pm

Any chance for megatron?
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Re: TRANSFORMERS GENERATION ONE

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