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UV Website

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jthm445
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Post by gar Fri Sep 17, 2021 7:01 pm

Hoera!!!
Hopefully UV CS sees it as well since I haven’t received a confirmation email from them
I did receive a payment confirmation email from PayPal though.

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Post by gar Fri Sep 17, 2021 11:00 pm

[edit]
Would be fun if sold out was in a separate section.
Worst part of every store.
Having to navigate through all the stuff they sold ages ago to find something you could order.

This is what I see on my desktop trying to see the shop, took some time I thought about trying to use arrows and scroll down.
No available toys in the splash screen, Beautiful pics though.

(That green circle is a sort of custom cursor under the actual cursor)

UV Website - Page 2 Screen55 UV Website - Page 2 Screen53 UV Website - Page 2 Screen54

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Post by <{OjO}> Mon Sep 20, 2021 10:03 pm

I can’t add my state to my address! There’s a box next to country but I can’t add anything to it. Maybe it’s not needed because of the zip code, I don’t know!??
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Post by gar Tue Sep 21, 2021 3:09 am

<{OjO}> wrote:I can’t add my state to my address!  There’s a box next to country but I can’t add anything to it. Maybe it’s not needed because of the zip code, I don’t know!??

You can select "Other" and hopefully you get an extra line under it where you can put your State.
UV Website - Page 2 Screen57

Funny,
I've got a whole list of mostly phonetically written cities in the Netherlands.
No Provences. (or States)
UV Website - Page 2 Screen58

My favourite "Nai meiheng" aka "Nijmegen".
No idea what LV faden and Schelto Humboldt should be.
Translation: Almelo, Amersfoort, Amsterdam, Arnhem, Apeldoorn, Assen, Ede, Emmen, Eindhoven, Breda, Tilburg, Dordrecht, Enschede, Groningen, Haarlem, Den Haag, Hoofddorp, Leiden, Randstad, Rotterdam, ?, Maastricht, Middelburg, Nijmegen, ?, Utrecht, Zwolle, Zoetermeer.

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Post by Endzeit Tue Sep 21, 2021 3:30 am

deleted


Last edited by Endzeit on Thu Nov 10, 2022 3:43 pm; edited 1 time in total

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Post by gregory Tue Sep 21, 2021 8:54 am

Webadmin says the password reset should be up and running now. Please let us know if it doesn't work

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Post by <{OjO}> Tue Sep 21, 2021 10:12 am

Whenever you press the return arrow from editing your profile it takes you right back to the home screen! Same thing when looking at old orders! Very frustrating site to say the least imo! There’s not even an option to select your state when your country is Australia! I mean come on UV, it is Ash’s country of origin after all……😩
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Post by Chivo Tue Sep 21, 2021 10:44 am

So I just placed my orders for the pocket Brambles. The only potential issue that I could see now is that when I look at the details of my orders, it doesn't differentiate or identify which ones I purchased.

By the way, I am now able to change my email. Yay! Thank you.
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Post by gregory Tue Sep 21, 2021 10:54 am

Ok, so Bramble selection is not showing up in your order history...great...

Sending that info off to the web guy

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Post by Hogarth Tue Sep 21, 2021 8:40 pm

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Post by Endzeit Tue Sep 21, 2021 10:17 pm

I have sent a request to CS@underverse.com to reset my password

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Post by gregory Wed Sep 22, 2021 4:41 am

Just to confirm, you've re-registered your account with your previously used password, you get the 'input error' or something similar, and cannot log in? And after all of that, you have clicked the 'forgot password' at login and not received a reset email?

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Post by Endzeit Wed Sep 22, 2021 4:54 am

gregory wrote:Just to confirm, you've re-registered your account with your previously used password, you get the 'input error' or something similar, and cannot log in? And after all of that, you have clicked the 'forgot password' at login and not received a reset email?

I have an order confirmation from February. Did you have guest orders back then? Maybe I dont even have an account.

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Post by gregory Wed Sep 22, 2021 5:26 am

If you placed an order as a guest without registering an account, there would be no account to re-register...

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Post by Endzeit Wed Sep 22, 2021 5:32 am

gregory wrote:If you placed an order as a guest without registering an account, there would be no account to re-register...

Just signed up for a new account using my order-email and voila, shows my order from february. Magic. affraid

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Post by Chivo Wed Sep 22, 2021 6:44 am

gregory wrote:Ok, so Bramble selection is not showing up in your order history...great...

Sending that info off to the web guy

AWESOMENESS!!! I can now see which ones I ordered in boldface. You guys are working it! cheers
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Post by jthm445 Thu Sep 23, 2021 10:18 am

Soooo I'm no longer seeing my orders for Nomad Dritte Disciple, Isobelle Pascha Debut, or Gu Jing Wilma... It looks like it's only showing my fulfilled orders. Is there a filter I'm not aware of?
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Post by gar Thu Sep 23, 2021 11:19 am

Yep, only the last order I managed to pay I still haven’t received an invoice for and fullfilled orders with a ¥ sign no value or discription.

the 2 unpayed Spacetro and other payed orders which aren’t fullfilled yet are gone.

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Post by Chivo Thu Sep 23, 2021 11:21 am

Oh yeah, same here.
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Post by 3AFr Fri Sep 24, 2021 12:11 am

Same thing for me... Shocked
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Post by gregory Fri Sep 24, 2021 5:23 am

Makai (webadmin) is aware. He's working on restoring all the unfulfilled orders

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Post by geisT Fri Sep 24, 2021 9:01 pm

Yo, after my new registration, i locked in and all my previous orders (some digi catalouges, OX poster,Hinkon, Dritte Nom)where listed, now after 3 days new locked in, and both Nom are not listed anymore....better be there when shipping time...
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Post by gregory Sat Sep 25, 2021 5:15 am

As said on the website and social media pages, we're aware and the webadmin is looking into fixing it

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Post by gregory Sat Sep 25, 2021 10:04 am

Please check if your order history is showing up and report back. Admin says he fixed it...

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Post by Chivo Sat Sep 25, 2021 12:41 pm

Yeah orders seem to be showing up, just no images of what we ordered. Only the recent bramble images show up.
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