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Fang Gal

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Fang Gal   - Page 6 Empty Re: Fang Gal

Post by CLCTR1 on Sat Nov 17, 2018 3:35 am

So... it’s an unwieldy paperweight now?

Would be nice to get a partial refund, or better yet, a non-defective Fang Gal.

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Post by Chivo on Sat Nov 17, 2018 8:40 am

Wow that is ridiculous. I mean that is an obvious flaw. I wonder, can the vinyl be heated and the legs be repositioned so that she can stand or is this just a lost cause.
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Post by Reks36 on Sun Nov 18, 2018 12:06 am

Mine is the same as well. What a Face
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Post by dtrain on Sun Nov 18, 2018 2:17 am

Ah yes, that 3A QC still on point. Razz

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Post by x43x on Sun Nov 18, 2018 2:30 am

Mine was to arrive yesterday, but upon checking tracking later in the day, I found there was an issue with the address. Rather than hold the package for a day, or even a few hours, they shipped it back to the sender. I really don't want to pay anything extra for return shipping so I sent ThreeA an email requesting a refund. But that has bounced back since their mailbox is full....
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Post by Fangfail on Sun Nov 18, 2018 6:24 am

I signed up to follow the developments of this fiasco ( same short leg on mine ) and to see if it's being addressed in future. I went back and looked at convention photos and an entire row of Fang Gals all have a short stand attached to their short leg. I don't know how anyone could see this problem this far in advance, display it this way and then just paint it and ship it to people without fixing it first. I think there should be some compensation or replacement, or Ashley Wood should design a base to go along with the figure ( even a DIY one, I'll paint it myself ) and send them to everyone. Melted ice cream, high heels, something to put over her feet. Visually they look fantastic.

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Post by CLCTR1 on Sun Nov 18, 2018 8:27 am

I agree. If they knew it beforehand, trough a little stand I. There, otherwise it’s useless unless the buyers rigs something up themselves.

Do you have any pics you could post that show the Fang Gal’s with something under the foot? I’m curious to see.

I also messaged Ashley Wood directly on Instagram, maybe a silly thing to do, and for no response. Also haven’t heard back from customer service.

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Post by BPP on Sun Nov 18, 2018 8:49 am

Heh - if 3a cant fix their email inbox after 10 years good luck with sorting Fang Gal.

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Post by Fangfail on Sun Nov 18, 2018 9:46 am

CLCTR1 wrote:

Do you have any pics you could post that show the Fang Gal’s with something under the foot?  I’m curious to see.
I don't have any images of something under the foot, but here is the incompetence proudly displayed at Wonderfest. Fang Gal   - Page 6 <a href=Fang Gal   - Page 6 Wf2018s-3a-03-1" />

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Post by gar on Sun Nov 18, 2018 2:31 pm

Please tone down a bit.

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Post by Cthulhu on Sun Nov 18, 2018 3:22 pm

I like the smurf one
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Post by Skipper11x on Sun Nov 18, 2018 3:33 pm

All the above ones have a stand if you zoom in, maybe ThreeA should provide one?
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Post by Arex_B on Mon Nov 19, 2018 7:29 am

Those stands look like the ones you’d get with an anime action figure, the act 4 or act 5 tamashii stands might work as a good stand.
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Post by ESeffinga on Mon Nov 19, 2018 7:00 pm

I ended up missing out on the couple I wanted, due to their short runs. I definitely would have been disappointed if I dropped the coin and they couldn't stand, so I feel for you guys that got the ones you wanted. I'm sure I could have figured out something to make it work. Some kind of makeshift base or a thumbtack under one foot, or something. But it's a bummer folks have to even go through that trouble.

I really do love that smurf blue one!
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Post by wutasi on Mon Nov 19, 2018 8:43 pm

Stick a blue tac under the short leg in the meantime
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Post by UsedUniverse on Tue Nov 20, 2018 1:31 am

I haven't opened my Neapolitan to see if she's short but my other two Orange and blue Fang are short like CLCTR1 pictures on the previous page.
You got lucky Gar, thanks the Toy Gods. farao
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Post by gar on Tue Nov 20, 2018 7:42 am

I always thank the gods when I receive something, and see it is in good condition.

To be honest, my Neapolitan Fan Gal legs aren't exactly the same length either, but the difference is small enough to stand.

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Post by UsedUniverse on Tue Nov 20, 2018 8:10 am

Does she lean to one side ? Her feet look pretty level to me.
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Post by gar on Tue Nov 20, 2018 3:34 pm

it is pretty level. The left leg is a bit slanted and so in the middle shorter than on the side.
Fang Gal's weight and balance makes it stand.
But it's like a high heeled Pascha, relative unstable.

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Post by CLCTR1 on Tue Nov 20, 2018 10:03 pm

Got my reply from CS! Attaching below. Not satisfied with this response at all, but whatever... they’re telling me the leg “couldn’t be shorter, because then they’d all be short.”

Dear Customer

The leg will never be shorter than the other leg as if it is the case all orders will have the same issue. The main reason of this could be the leg being bent inwards or outwards which makes the leg look like shorter (as the picture attached). You can use a hairdryer to apply some hot air around the hip joint and then adjust the position of the whole leg to make both linear again. Feel free to contact us if you have any inquiries.
Best Regards,
ThreeA CS


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Post by theparallax on Wed Nov 21, 2018 1:31 am

Yeah this whole thing is pretty sad.
I'm very happy I didn't buy one now.
I'm loving how CS is totally brushing off the public as if you are all wrong and their toy is perfect.
Can someone for 3A please pull up their big boy pants and admit they screwed up during the mold process and didn't want to spend the time and money to fix the error.
"money saving tactics" like this where they will brush it off and hope we'll forget about it 2 months later is pretty sad.
3A should offer a store credit of at least half the value if they don't want to do refunds.
Ugh...sorry for the rant but the steady decline of passion for the company is definitely growing.

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Post by Skipper11x on Wed Nov 21, 2018 1:45 am

If you look at the all black one above you can even see the difference. Why are ThreeA being so dismissive when the fuck up is so obvious even in their own display.
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Post by UsedUniverse on Wed Nov 21, 2018 2:05 am

It's definitely a design flaw. The hips/garter belts are level it just her left bottom leg is short by 1/8.
I was thinking of using a hair dryer but it's something that we should have to do in the first place.
Either i'm going to lop off an 1/8 on her right leg or add something to her left. If I add I would have to figure out how to blend the paint to make it seamless.
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Post by Chivo on Wed Nov 21, 2018 8:36 am

Don't take any drastic measures. I'm sure one of us will eventually come up with a creative solution. Maybe.
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Post by LV-426 on Wed Nov 21, 2018 10:35 pm


CLCTR1 wrote: For $180, I was expecting better quality control. Crying or Very sad

CLCTR1 . . . This is 3A we're talking about !!!!

theparallaxx wrote: I'm loving how CS is totally brushing off the public as if you are all wrong and their toy is perfect.

We should know by now that 3A operates on the Jazz music principle . . . Play a bad note once it's a mistake, keep playing it
and it's art. drunken
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